Intapp, Inc. Discusses Vertical AI and Growth Strategies at Bank of America Global Technology Conference 2025
Key Takeaways
TL;DR: Intapp is the leading vertical industry cloud for professional and financial svcs, leveraging a deep industry graph data model and vertical AI integrations to deliver specialized, compliant solutions. The co is expanding its AI-powered product suite, strengthening its partnership w/ Microsoft, and aggressively targeting top-tier clients to drive pipeline growth, while maintaining a disciplined balance between growth and profitability.
Key Discussion Points:
- Company Overview & Strategy
- Intapp is a vertical industry cloud co focused on professional svcs (law, accounting, consulting) and financial svcs (investment banks, private capital firms) that drive approx. 3% of the global economy.
- Thad Jampol outlined Intapp’s four core product lines:
- New-biz management (deal/relationship management)
- Collaboration/execution platforms
- Work-to-cash solutions ensuring timely billing and profit distribution
- A comprehensive compliance suite addressing regulatory and confidentiality challenges
- The platform is designed to address unique operating requirements that horizontal vendors (like Salesforce) struggle with due to the complexity and data sensitivity in these sectors.
- Differentiation from Horizontal Solutions & Data Advantage
- Thad emphasized that traditional horizontal systems are built for linear processes (e.g., manufacturing) whereas Intapp’s offerings are powered by deep industry-specific data:
- “It comes back down to starting w/ the data.”
- The co’s proprietary “industry graph data model” is highlighted as a long-term durable tech moat, enabling insight into transaction details, relationship dynamics, and workflow needs that horizontals cannot replicate easily.
- Intapp’s product embeds critical functions (e.g., time tracking, conflicts checks) directly into workflows, reducing the cognitive burden seen in generic AI tools w/ a “blinking cursor” interface.
- Demand Environment & Market Resilience
- The market remains resilient even through downturns, as professional svcs and financial firms consistently invest in vital svcs, irrespective of economic cycles.
- CFO David Morton noted a strategic shift to over-index on the top 2,000+ clients, translating into stronger pipeline, higher win rates, and promising outlook for FY '26.
- Ongoing digital transformation efforts, including migration from on-premise to cloud/SaaS, are significant demand drivers.
- AI Integration & Vertical AI Differentiation
- Emphasis was placed on the limitations of early, horizontal generative AI, mainly not being built on proprietary firm data nor integrated into existing productivity tools.
- Intapp’s approach leverages vertical AI to ensure:
- Use of firm-specific data for precise, compliant outputs
- Embedded AI functionalities within core applications (e.g., time tracking, conflicts of interest, deal sourcing) that operate seamlessly within user workflows
- The co introduced “Walls for AI,” a confidentiality solution to protect MNPI, PII, and trade secrets across systems, ensuring robust compliance—a critical differentiator given the regulatory environment.
- Amplify Event & New AI Product Announcements
- At their annual Amplify event, Intapp showcased a slate of new AI-enhanced products:
- Assist Smart Tags: Automatically analyzes conversations and meeting transcripts to capture actionable insights.
- Assist Prompt Studio: Allows firms to customize AI prompts for deeper, role-specific insights (e.g., summarizing advisor performance or monitoring key financial metrics).
- Assist Origination: Utilizes AI to source new oppt'ys by integrating proprietary and public data, addressing a market w/ $3.7T in dry powder.
- Additional monetized AI SKUs were announced, emphasizing a top-to-bottom AI strategy across the platform.
- These announcements underscore Intapp’s commitment to making AI practically useful by integrating it within the existing workflow context.
- Strategic Partnership with Microsoft
- The partnership, now in its third year, is built on two main pillars:
- Co-innovation initiatives (e.g., integration of Walls for AI, native plug-ins into Teams, Office 365, and Copilot)
- Co-selling efforts leveraging Microsoft Azure’s Minimum Commitment (MAC) spend agreements, which allow firms to receive dollar-for-dollar credits for Intapp solutions
- This collaboration not only accelerates deal cycles but also embeds Intapp more deeply into the ecosystems used by their core clientele.
- Financial Discipline: Growth vs. Profitability
- CFO David Morton emphasized a balance between aggressive growth investments and margin discipline:
- “We’ve shown great margin expansion,” thanks to cost control in sales, marketing, and G&A, along w/ innovative svc models.
- The co’s bootstrapped origins ensure a focus on driving productivity and profitability even as they invest in transformative AI and cloud initiatives.
- The outlook is geared toward achieving next-level performance, w/ Investor Day likely on the horizon as a marker of continued progress.
Overall, the call reinforced that Intapp’s industry-specific approach, deep data integrations, and strategic AI enhancements—which are further bolstered by a strong partnership w/ Microsoft—are set to drive significant long-term growth and competitive differentiation in the professional and financial svcs sectors.
Call Q&A
- Koji Ikeda: How do we think about the demand environment, maybe split between broadly professional svcs and financial svcs?
- David Morton: We have seen bigger oppt'ys from the top 2,000-plus clients, leading to bigger pipelines and strong deals. We are excited about the oppt'ys for FY '26.
- Koji Ikeda: What is it specifically about the professional svcs and financial svcs end market that creates this nice end market?
- Thad Jampol: The end market is stable, w/ inherent diversification in firms' practices and strategies. Firms invest in strategic areas even during downturns, benefiting us.
- Koji Ikeda: Why is vertical AI differentiated from horizontal broad AI?
- Thad Jampol: Vertical AI uses firm-specific data, ensures compliance, and integrates into professionals' workflows, unlike generic horizontal AI.